Legal

Privacy Policy

Effective Date: January 1, 2025  |  Last Updated: May 2025

Overview

Upshift Dealer Solutions (“Upshift,” “we,” “our,” or “us”) is committed to protecting the privacy of individuals who visit our website and submit information through our online forms. This Privacy Policy explains how we collect, use, and safeguard your personal information when you interact with our website at upshiftds.com.

By using our website or submitting information through any form on our site, you agree to the terms of this Privacy Policy.

Information We Collect

We collect information you voluntarily provide when you complete forms on our website, including but not limited to:

Contact Forms: Name, company or dealership name, phone number, email address, and message content.

Dealer Enrollment Forms: Business legal name, DBA, dealer group, dealer type, address, city, state, zip code, business phone, web address, Federal Tax ID/EIN, dealer license number, dealer principal/owner information, finance manager information, product interests, DMS and menu system information, lender information, inventory and sales data, and service department information.

Agent Interest Forms: Name, phone number, email address, state/territory, years of experience, and background information.

How We Use Your Information

The information we collect is used solely for the following purposes:

•  To respond to your inquiry or request for information

•  To process and evaluate dealer enrollment applications

•  To evaluate agent partnership inquiries

•  To contact you regarding F&I products, programs, and services offered by Upshift Dealer Solutions

•  To improve our website and services

We Do Not Sell Your Information

Upshift Dealer Solutions does not sell, rent, trade, or otherwise transfer your personal information to third parties for marketing or commercial purposes. Your information is used exclusively to facilitate the business relationship between you and Upshift Dealer Solutions.

Information Sharing

We may share your information with trusted third parties only in the following limited circumstances:

•  With F&I product administrators and providers as necessary to enroll your dealership in applicable programs

•  With our internal team members and agents for the purpose of servicing your account

•  As required by law or in response to valid legal process

Data Security

We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

Cookies and Website Analytics

Our website may use cookies and similar tracking technologies to improve your browsing experience and analyze website traffic. You may adjust your browser settings to refuse cookies, though this may affect certain functionality of our website.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children’s Privacy

Our website is not directed at individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected information from a minor, please contact us immediately.

Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. Your continued use of our website following any changes constitutes your acceptance of the revised policy.

Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us:

Upshift Dealer Solutions
32238 Schoolcraft Rd, Ste 111
Livonia, MI 48150
Phone: 248-621-4444